PIC Customer Care

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Customer Care

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Wholesale & Retail

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Media Inquiries

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Safety Data Sheets

Need more information on our products?

Frequently Asked Questions

Our products are available in many brick-and-mortar stores as well as online. Please visit our Where to Buy page for a detailed list of our retail partners.

Our Safety Data Sheet library is available to customers who are interested in understanding the ingredients and safety information of our products. To access the library, click here.

Accidents happen and we have detailed instructions to remove glues and adhesives. Please reference the below directions or download our Treatment Protocol here.

 

PIC Corporation manufacturers and sells under license the following:

  • Raid Fly Ribbon
  • Raid Fly Stick
  • Raid Window Fly Trap
  • Raid Fruit Fly Trap
  • Raid Disposable Fly Trap
  • Raid Disposable Wasp Trap
  • Raid Pantry Moth and Clothing Moth Traps

Raid is a registered trademark of S.C. Johnson & Son, Inc. used under license.

Please refer to our return policy below regarding PIC, Homeplus, Bugables branded items:

  • If you are not 100% satisfied with the performance of our product(s), PIC Corporation highly suggests customers to return their purchased items at the original place of purchase.
  • In the event the retailer’s return policy window has expired, PIC Corporation will provide a replacement of equal or lesser value of the original purchase within 60 days. Customer must retain their original receipt or provide proof of purchase. All returns without proof of purchase will not be honored.
  • PIC Corporation reserves the right to authenticate receipts with our retail partners to ensure compliance with applicable state and federal laws.
  • PIC Corporation will not reimburse or honor invalid submissions.

Please refer to our return policy below regarding Raid Fly Ribbon, Fly Stick, Window Fly Trap, Disposable Fly Trap, Disposable Wasp Trap, Pantry Moth and Clothing Moth Traps:

  • If you are not 100% satisfied with the performance of our product(s), PIC Corporation highly suggests customers to return their purchased items at the original place of purchase.
  • In the event, the retailer’s return policy window has expired, PIC Corporation will provide a replacement of equal or lesser value of the original purchase within 60 days. Customer must retain their original receipt or provide proof of purchase. All returns without proof of purchase will not be honored.
  • COVID-19 Exemption: If the original purchase was made within 30 days and the retailer return policy has been suspended due to the COVID-19 pandemic, please fill out the product return form to submit a refund exemption.
  • PIC Corporation reserves the right to authenticate receipts with our retail partners to ensure compliance with applicable state and federal laws.
  • PIC Corporation will not reimburse or honor invalid submissions.

The following policy applies to PIC, HomePlus, Bugables and specific Raid products that are manufactured by PIC:

  • PIC Corporation, at its own option and discretion, will seek to replace, at no charge, any product that PIC Corporation determines to be defective. Please contact us at (800) 799-7302 for information. If it is determined that the product may be defective, you will be provided a paid return label and instructions for product return. An unauthorized return (i.e., one in which a paid return label has not been issued) will be returned to you at your expense.
  • Please allow 5-7 days for processing.
  • Also applies to Raid Fly Ribbon, Fly Stick, Window Fly Trap, Discreet Window Fly Trap, Disposable Fly Trap, Fruit Fly Trap, Disposable Wasp Trap, Pantry Moth and Clothing Moth Traps

Product registration is available for our PIC branded electronic devices including: the PIC Solar Insect Killer Torch, Solar Insect Killer Lantern, Insect Killer LED and bug zappers. To register your purchase, please visit our Product Registration page here.